info@hand is The Long Reach Corporation's flagship product line. Its focus is to put an organization's core business information in the hands of those authorized to have it - anytime, anywhere.

info@hand CRBM System 6.6 blends a best-of-breed Customer Relationship Management system with comprehensive order management (Quotes, Invoices, Sales Orders, allocation of Received Payments, AR balances, Shipping/Receiving, etc..) , a free Self-Service Portal and eStore, project, resource, service & HR management, IP Telephony, plus optional QuickBooks integration. All at a low one-time license fee for On Premise implementations.

An integrated web-based application, this comprehensive customer centric business management system will revolutionize information access throughout your business, and deliver these key business benefits:

• Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
• Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
• Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
• Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
• Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what's going on in their account.
• Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business.

Because info@hand is web based, all its benefits are available to every company employee (subject to access permissions you control), whether they are in the office, at home, or on the road. info@hand supports both full-sized PC browsers, and handheld devices such as BlackBerry, iPhone, Palm or WIndows Mobile, and Internet security may be handled either via VPN, or SSL.

While many young companies are not ISO and quality oriented, the bottom line is that a high quality, customer oriented approach has proven to be a winner time after time. info@hand provides the necessary tools to start a young company on the right road. It also creates enormous gains in efficiency and organization in a more mature business.

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Affordable by businesses of any size, accessible in English, French, Spanish, German, Swedish, Swiss-German, Thai and a growing list of other languages, and designed to grow with your business, info@hand gives your organization instant access to its vital corporate information, via desktop or mobile devices.